Shipping Policy
Gergreenprint Order and Shipping Policy
Efficiency, Satisfaction, and Your Peace of Mind
At Gergreenprint, we prioritize customer satisfaction and strive to deliver a smooth and reliable order experience. Below is an outline of our order and shipping process:
Order Processing
- 2D Printed Items: Orders are processed and ready for shipment within 1 to 3 business days after payment confirmation.
- 3D Printed Items: Processing takes 2 to 4 business days following payment confirmation.
Shipping Times
Standard shipping delivery estimates:
- 2D Printed Items: Expected delivery within 4 to 6 business days.
- 3D Printed Items: Expected delivery within 7 to 10 business days.
Expedited shipping options are also available, reducing delivery times by 1-2 days. While we aim for timely delivery, please note that occasional delays or rare cases of order loss may occur, often due to local postal service issues.
Your Assurance
If your order has not arrived within 4 weeks of the shipment date, please contact us through our dedicated contact page. We will promptly investigate the issue and take appropriate action, such as resending your order or issuing a refund.
We’re Here to Help
Your satisfaction is our top priority. If you have concerns or issues, including difficulties tracking your order, please email us at contact.gergreenprint@gmail.com. Our team is ready to assist and ensure any issues with your shipment are resolved promptly and efficiently.